Privacy Policy
African Medical City (AMC)
Effective Date: 29 October 2026
1. Introduction
African Medical City (AMC) respects the privacy of individuals and representatives of institutions who visit its website, submit enquiries, request project information or engage in potential investment and partnership discussions.
This Privacy Policy explains how Integrated African Medical City Ltd, the Ghanaian project sponsor of African Medical City, collects, uses, stores, shares and protects personal information through its website and related institutional communications.
AMC intends to handle personal information responsibly and in accordance with applicable data protection requirements, including Ghana's Data Protection Act, 2012 (Act 843).
This Policy applies to website visitors, institutional representatives, prospective investors, development partners, technical partners and other individuals who communicate with AMC through its official channels.
2. Personal Information We Collect
African Medical City (AMC) may collect personal information that individuals voluntarily provide when contacting AMC, submitting institutional enquiries, requesting project documentation or exploring potential investment and strategic partnerships.
Depending on the nature of the interaction, this information may include:
Identity and Contact Information: Full name, professional email address, telephone number and other contact details voluntarily provided.
Institutional Information: Organization name, institutional category, official position or designation and professional affiliation.
Investment and Partnership Information: Institutional investment or cooperation mandate, areas of partnership interest and the categories of project documentation requested.
Confidentiality Information: Acknowledgements concerning potential Non-Disclosure Agreements (NDAs) and requests for access to restricted project information.
Communications and Correspondence: Information contained in messages, enquiries, emails and other communications submitted to AMC.
Website and Technical Information: Limited technical information that may be collected through website hosting, security features, cookies and similar technologies, depending on the website's configuration.
AMC requests that individuals do not submit sensitive personal information, financial account credentials, medical records or other confidential information through general website enquiry forms unless specifically requested through an appropriate secure process.
AMC seeks to collect only information reasonably necessary for the relevant enquiry, institutional engagement or legitimate administrative purpose.
3. How AMC Uses Personal Information
African Medical City (AMC) processes personal information for legitimate project development, administrative, institutional engagement and communication purposes.
Depending on the nature of the interaction, personal information may be used to:
Respond to Enquiries: Review and respond to questions, correspondence and requests submitted through AMC's website or official communication channels.
Verify Institutional Identity: Assess the identity, professional affiliation and stated mandate of prospective investors, development finance institutions, government agencies and strategic partners.
Manage Project Information Requests: Evaluate requests for executive summaries, project preparation materials, technical documentation and other institutional information.
Facilitate Investment and Partnership Discussions: Coordinate meetings, exchange relevant information and assess potential financing, technical cooperation and strategic partnership opportunities.
Administer Confidentiality Procedures: Manage requests involving restricted project documents, including institutional verification, confidentiality agreements and authorized document access.
Maintain Administrative Records: Keep appropriate records of institutional correspondence, enquiries, decisions and project-related communications.
Protect Website and Information Security: Detect or investigate unauthorized activity, misuse, security incidents and other risks affecting AMC's digital services.
Meet Applicable Legal Obligations: Comply with lawful regulatory, administrative and legal requirements.
AMC will not use institutional enquiry information for unrelated marketing communications without an appropriate lawful basis.
Personal information will be processed only for specified, legitimate purposes and in accordance with applicable data protection requirements.
4. Legal Basis for Processing Personal Information
African Medical City (AMC) processes personal information only where there is an appropriate legal basis under applicable data protection legislation, including Ghana's Data Protection Act, 2012 (Act 843).
Depending on the circumstances, processing may be justified by:
Consent: Where an individual has provided valid consent for a specified purpose, including where consent is required for optional communications or particular data processing activities.
Pre-Contractual and Contractual Necessity: Where processing is necessary to respond to an individual's request before entering into an agreement, or to administer an existing contractual relationship.
Legitimate Interests: Where processing is necessary for AMC's legitimate institutional and administrative interests, such as managing enquiries, verifying institutional representatives and protecting its information systems, provided the processing is lawful and appropriately balanced against individuals' rights.
Legal and Regulatory Obligations: Where AMC must process information to comply with applicable laws, lawful regulatory requirements or other binding legal obligations.
AMC will assess the appropriate legal basis according to the specific purpose and circumstances of processing.
Where processing relies on consent, individuals may withdraw that consent through AMC's designated contact channels, subject to applicable legal requirements.
AMC will not treat submission of an institutional information request as blanket consent for unrelated marketing or unrestricted disclosure of personal information.
5. Information Sharing & Third-Party Service Providers
African Medical City (AMC) may share personal information with authorized personnel, professional advisers and third-party service providers where reasonably necessary for the purposes described in this Privacy Policy.
Depending on the circumstances, recipients may include:
Website and Technology Providers: Service providers supporting AMC's website, including Squarespace, form submissions, website hosting, technical maintenance and related digital services.
Email and Communications Providers: Services used to receive, transmit and manage institutional enquiries and official correspondence.
Professional Advisers: Authorized legal, financial, technical and other professional advisers assisting with project preparation, institutional verification and due diligence.
Institutional Partners: Relevant financing or cooperation partners where disclosure is necessary, appropriately authorized and consistent with the purpose for which the information was collected.
Regulatory and Public Authorities: Competent authorities where disclosure is required or permitted by applicable law.
AMC intends to limit access to personal information to individuals and organizations with a legitimate need to process it.
Where appropriate, AMC will apply contractual confidentiality obligations, access restrictions and other safeguards to protect personal information shared with third parties.
AMC does not sell personal information collected through its institutional enquiry forms to advertisers or data brokers.
Information submitted through AMC's institutional gateway will not automatically be disclosed to prospective investors or other applicants.
Any international transfer of personal information will be assessed in accordance with applicable data protection requirements and appropriate safeguards.
6. Data Security & Confidentiality
African Medical City (AMC) recognizes the importance of protecting personal information and maintaining confidentiality in its institutional communications and project development activities.
AMC seeks to implement appropriate technical and organizational safeguards, taking into account the nature of the information processed and the risks associated with unauthorized access, disclosure, alteration or loss.
These safeguards include, where applicable:
Access Management: Restricting access to personal information to authorized personnel and service providers with a legitimate operational need.
Confidentiality Controls: Applying appropriate confidentiality obligations to personnel, professional advisers and institutional partners who handle restricted information.
Secure Communications: Using appropriate security features provided by AMC's website, email and communications platforms.
Document Access Controls: Reviewing institutional requests before granting access to restricted project documentation and applying confidentiality agreements where required.
Data Minimization: Limiting the collection and use of personal information to what is reasonably necessary for specified purposes.
Security Incident Management: Assessing suspected data security incidents and taking appropriate remedial action, including notifications where required by applicable law.
AMC will review its information security arrangements as its institutional operations and digital infrastructure develop.
Although AMC seeks to maintain appropriate safeguards, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
Individuals should avoid submitting passwords, banking credentials, medical records or highly sensitive information through general website enquiry forms.
7. Data Retention & Deletion
African Medical City (AMC) seeks to retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, subject to applicable legal, regulatory and contractual requirements.
Website Form Submission Storage
AMC processes and retains information submitted through African Medical City's website forms, including the Institutional Information Request form, within the Squarespace platform. Copies of submitted information are also delivered to AMC's designated institutional email account for review and correspondence.
AMC considers both Squarespace submission records and relevant email correspondence when reviewing personal information access, correction, and deletion requests. Retention and deletion are subject to applicable legal requirements and the capabilities of the relevant service providers.
Retention periods may vary depending on the nature of the information and the institutional relationship.
Institutional Enquiries: Information submitted through AMC's website and institutional request forms may be retained for the period reasonably necessary to review the enquiry, respond to the applicant and manage relevant follow-up communications.
Investment & Partnership Correspondence: Records relating to prospective or ongoing institutional relationships may be retained for legitimate project administration, contractual obligations, due diligence and appropriate recordkeeping.
Confidentiality & Document Access Records: Records concerning NDAs, institutional verification and restricted document requests may be retained where necessary to administer confidentiality obligations and document access arrangements.
Legal & Regulatory Records: Information required for compliance with applicable laws, regulatory obligations or legal proceedings may be retained for the relevant statutory or legally justified period.
Website & Technical Records: Technical information may be retained according to the applicable website provider's settings and AMC's operational requirements.
When personal information is no longer reasonably necessary and no applicable obligation requires continued retention, AMC will seek to delete, anonymize or securely dispose of it.
Individuals may contact AMC to request deletion of their personal information, subject to applicable legal requirements and any lawful grounds for continued retention.
AMC will review and formalize its retention schedules as its administrative systems and institutional operations develop.
8. Your Data Protection Rights
African Medical City (AMC) recognizes the importance of protecting individuals' rights concerning their personal information.
Subject to applicable data protection legislation, including Ghana's Data Protection Act, 2012 (Act 843), individuals may have the following rights:
Right of Access: Request confirmation of whether AMC processes their personal information and seek access to information held about them.
Right to Correction: Request the correction or updating of personal information that is inaccurate, incomplete or outdated.
Right to Deletion: Request the deletion of personal information where there is an applicable legal basis for doing so, subject to lawful retention requirements.
Right to Object: Object to certain processing activities where the right applies under relevant legislation.
Right to Withdraw Consent: Withdraw consent for processing activities that rely on consent, without necessarily affecting the lawfulness of processing undertaken before withdrawal.
Right to Raise Concerns: Submit concerns regarding the handling of personal information to AMC or, where appropriate, the relevant data protection supervisory authority.
Individuals who wish to exercise their applicable data protection rights may contact AMC at:
Email: info@africanmedicalcity.com
Subject: Data Protection Request
To protect personal information against unauthorized disclosure, AMC may request reasonable information to verify the identity of an individual submitting a data protection request.
AMC will review and respond to such requests in accordance with applicable legal requirements. Certain requests may be subject to lawful limitations or exceptions.
Where the European Union General Data Protection Regulation (GDPR) applies to a particular processing activity, additional rights and requirements may apply.
9. Cookies & Website Analytics
African Medical City (AMC) operates its official website using the Squarespace website platform.
The website may use cookies and similar technologies to support essential functionality, maintain website security, remember certain visitor preferences and provide information about website performance.
Depending on the website's configuration, these technologies may include:
Essential Cookies: Technologies necessary for basic website functionality, security and the operation of website forms.
Analytics Cookies: Technologies that may help AMC understand website traffic, visitor interactions and the performance of its online content.
Preference Cookies: Technologies that may remember certain visitor choices or website settings.
Third-Party Technologies: Cookies or similar technologies associated with embedded content or services integrated into the website, where applicable.
AMC may use aggregated website analytics to evaluate visitor engagement and improve the accessibility, presentation and effectiveness of its institutional information.
Visitors may be able to manage certain cookies through their browser settings or any cookie preference controls made available on the website.
Disabling particular cookies may affect the functionality of some website features.
Where applicable law requires consent for non-essential cookies or similar technologies, AMC will seek to implement appropriate consent mechanisms.
The categories of cookies actually used may change as AMC updates its website configuration and integrated services.
10. International Data Transfers
African Medical City (AMC) is a Ghanaian healthcare development initiative with international institutional engagement activities.
In the course of operating its website, managing institutional enquiries and communicating with prospective investors, development finance institutions and strategic partners, personal information may be processed, accessed or stored outside Ghana.
Such processing may occur through:
Website Infrastructure: International website hosting, form-processing and technology service providers.
Email and Communication Services: Digital platforms used to receive and manage correspondence with institutional representatives.
International Institutional Engagement: Authorized communications with prospective investors, development partners, technical advisers and other relevant organizations located outside Ghana.
Professional and Technical Services: External service providers or advisers supporting legitimate project development and administrative activities.
Where personal information is transferred internationally, AMC will assess applicable legal requirements, including relevant provisions of Ghana's Data Protection Act, 2012 (Act 843).
Where the European Union General Data Protection Regulation (GDPR) applies, AMC will also consider the applicable requirements for international transfers of personal data.
AMC will seek to apply appropriate contractual, organizational and technical safeguards where required by applicable law.
International transfers will be limited to purposes consistent with this Privacy Policy and applicable legal requirements.
AMC does not regard an institutional information request as authorization for unrestricted international disclosure of the applicant's personal information.
11. Children's Privacy
African Medical City (AMC)'s current website and institutional information request services are primarily intended for adults, professional representatives, prospective investors, development institutions and strategic partners.
AMC does not intentionally solicit personal information from children through its institutional due diligence and partnership enquiry forms.
If AMC becomes aware that personal information belonging to a child has been submitted through these channels without appropriate authorization, AMC will assess the circumstances and take appropriate action in accordance with applicable data protection requirements.
Parents or legal guardians who believe that a child has submitted personal information through AMC's website may contact AMC at info@africanmedicalcity.com to raise a concern or request appropriate action.
This section concerns AMC's current website and institutional engagement activities. Any future healthcare services involving children or patient information will require separate, appropriate privacy arrangements and safeguards.
12. Changes to This Privacy Policy
African Medical City (AMC) may update this Privacy Policy periodically to reflect changes in its website operations, institutional engagement activities, information processing practices, applicable legislation or regulatory requirements.
When this Privacy Policy is revised, AMC will update the effective date displayed at the beginning of the document.
Where required by applicable law, AMC will provide additional notice or seek appropriate consent before implementing material changes affecting the processing of personal information.
Visitors, prospective investors, development partners and other institutional representatives are encouraged to review this Privacy Policy periodically to remain informed about AMC's information protection practices.
Continued use of AMC's website does not, by itself, constitute consent to changes where applicable law requires separate consent.
13. Contact Information & Data Protection Enquiries
Individuals, institutional representatives, and website visitors who have questions about this Privacy Policy or the processing of their personal information may contact African Medical City through the following official channels.
Organization: Integrated African Medical City Ltd
Project: African Medical City (AMC)
Country: Republic of Ghana
General Enquiries: info@africanmedicalcity.com
Institutional Partnerships: partnerships@africanmedicalcity.com
Website: https://www.africanmedicalcity.com
Subject Line for Privacy Requests: Data Protection & Privacy Enquiry
Individuals may use these contact channels to:
Request information about how their personal data is collected, used or retained.
Request access to or correction of personal information held by AMC.
Request deletion of personal information, subject to applicable legal requirements.
Withdraw consent where processing is based on consent.
Raise concerns about confidentiality, unauthorized disclosure or the handling of personal information.
AMC will review data protection enquiries and respond in accordance with applicable legal requirements.
Where an individual is dissatisfied with the handling of a privacy concern, they may seek assistance from the relevant data protection supervisory authority, including Ghana's Data Protection Commission where applicable.
African Medical City (AMC)
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